Frequently Asked Questions
Everything you need to know about our fresh floral delivery.
Where do you deliver your flowers?
We currently offer local hand-delivery in select metropolitan areas and nationwide shipping across the continental United States for our preserved collections.
How do I ensure my flowers stay fresh?
To maximize longevity, trim the stems at a 45-degree angle upon arrival, place them in cool water, and keep the bouquet away from direct sunlight and ripening fruit.
Can I schedule a delivery for a specific date and time?
You can select a specific delivery date during checkout. While we cannot guarantee an exact time, most residential deliveries occur between 9:00 AM and 6:00 PM.
What is your return policy for perishable items?
Due to the nature of live plants, we do not accept returns. However, if your flowers arrive damaged or wilted, please contact us within 24 hours for a replacement or store credit.
Do you offer custom arrangements for events?
Yes, we provide custom floral design services for weddings and corporate events. Please visit our 'Events' page to fill out a consultation request form.
How does my purchase support local charities?
A portion of every sale is donated to a featured local non-profit. We update our partner organization monthly to support various community causes.